FREQUENTLY

ASKED
QUESTIONS

We get it. It can be stressful to reach out. To get help. To take that first step. Feel free to read through our frequently asked questions to get an idea of Staircase Youth Services, what our programs are about, and what we do. It’s a good first step.

FAQS FOR YOUTH

Am I in trouble?

Absolutely not. Our complete goal is to work towards keeping families and youth out of the system.

Do my parent(s) need to know?

If you’re under 18, we do need parental consent.

FAQS FOR PARENTS

Am I or my child in trouble?

Absolutely not. Our complete goal is to work towards keeping families and youth out of the system.

Will my child get taken away?

We don’t have the authority to remove a child from the home. Our goal is to find healthy solutions that solve conflicts.

Are you going to come to my house?

Typically, we meet students where they’re comfortable. However, we would only meet at your house with your consent.

How did my child and family get connected with your program?

Most youth are connected to our program by referral. This can be from a teacher, a friend, a parent, family member, or anyone with a genuine concern.

How involved do I have to be?

Families are welcome to be involved at whatever their comfort level is and as much as you would like to be. Just an FYI though, we do need parental cons